To keep things fair and prevent abuse, the following rules apply:
✅ Visa or School Denial (with valid proof)
If you cancel based on official documentation (e.g. visa refusal or school rejection):
▪ 60+ days before move-in
▫ $280 service fee is deducted
▫ Remaining payment (first + last month or deposit) is fully refunded
▫ No replacement tenant required
▪ 30–59 days before move-in
▫ $280 service fee + one month’s rent is deducted
▫ Refund only applies if valid proof is submitted
▫ Replacement tenant not required
▪ Less than 30 days before move-in
▫ No refund by default
▫ Refund may be considered only if:
▫ A replacement tenant is found and approved
▫ All required documents are submitted
▫ $280 service fee + ad/admin costs will be deducted
❌ Other Cancellations (Change of plans, found another place, non-students, etc.)
▪ No refund at any time
▪ Applies regardless of notice period
▪ Includes both rent and deposit
If you end your lease early after moving in:
💰 You will be responsible for:
▪ Any unpaid rent
▪ The next month’s rent
▪ A cancellation fee equal to one month’s rent ★
▪ Advertising, cleaning, or turnover costs
🔁 Refunds (if any) will be processed only after:
▪ A replacement tenant is found and approved
★ Note: The last month’s rent is not a cancellation fee. It applies to your final month if the lease is completed. It cannot be used to offset cancellation penalties.
